Access to the website www.neobookings.com may involve the use of cookies (small information files stored in the browser of the person accessing the website) for the correct functioning and display of the website content, as well as for the personalisation of certain information that will only be displayed to the person visiting our website.
Cookies are therefore automatic procedures for collecting information regarding certain user preferences during their visit to our website, with the purpose of recognising them as a user, personalising their experience and use of the website, and also helping us to identify and resolve possible errors.
The information that cookies may collect includes: the date and time of the visit to the website, the pages viewed by the user, the time spent viewing our content, as well as the websites visited before and after. However, no cookie will allow information to be extracted from your hard drive or steal personal and/or confidential information. The only way private information is collected by a cookie is through express consent regarding its use in the processing of personal data by the selected cookie. Such consent will be given on the basis of a clearly affirmative choice, prior to the processing of personal data, and may be revoked at any time.
Types of cookies
First-party cookies
These are cookies sent to your device and managed exclusively by NEOBOOKINGS S.L., with the purpose of improving the functioning of the website. The information collected is used to improve the quality of our services, our website content and your experience when visiting it. These cookies allow us to recognise you as a returning visitor to our website, with the aim of adapting our content to your preferences and needs.
Third-party cookies
These are cookies used and managed by entities external to us, which provide us with a series of services aimed at improving our website and your experience when visiting it. The main objectives for which third-party cookies are used are obtaining statistics and analysing information about the interaction on our website.
The information that can be obtained with this type of cookie relates, for example, to the number of pages visited by the user, their language, IP address, the number of people who visit us, as well as their frequency, recurrence and time spent on our website, the browser used, or the type of device from which the visit is made. In any case, this type of information is collected anonymously, without identifying users individually.
The entities responsible for supplying cookies may transfer this information to third parties, provided that this is required by law or that a third party processes this information on behalf of those entities.
Social media cookies
Our website may incorporate social media plugins that allow direct access to social networks through our website. These cookies may be stored in the browser. The entities that own these social networks have their own privacy and cookie policies and are, where applicable, responsible for the data processing carried out on them.
You can obtain more information about the cookies used on our website in the following information table:
| Cookie | Purpose | Duration | Ownership | Type |
| PHPSESSID | Maintain the user session during browsing. | Session | First-party (Neobookings) | Technical / necessary |
| NeoCookieConsent | Store the user's cookie consent preferences. | ~1 year | First-party (Neobookings) | Technical / necessary |
| _ga / _ga_* | Distinguish users for statistics measurement (Google Analytics). | Up to 2 years | Third-party (Google) | Analytics |
| _gid | Distinguish users for statistics measurement (Google Analytics). | 24 hours | Third-party (Google) | Analytics |
| Google Tag Manager cookies | Tag management and measurement of site activity. | Variable | Third-party (Google) | Analytics / marketing |
Accepting and changing cookies
Whenever you visit us, a notice about these cookies will appear, which must, where applicable, be accepted, rejected, or configured.
- If you accept them: This notice will not be displayed again when accessing any page of the website during the current session.
- If you change the settings: You may choose which cookies you wish to consent to or not, as well as obtain more information about what cookies are, learn about the Cookie Policy, and change your browser settings to restrict or block cookies at any time.
Disabling, rejecting or deleting cookies
You can disable, reject or delete cookies previously installed on your device. Restricting or blocking cookies may reduce the functionality of the website. The procedures for rejecting and deleting cookies may differ depending on the browser used. For information purposes only, we provide below the links where these actions can be consulted, depending on the type of browser you use:
For any queries related to this Cookie Policy, you can contact NEOBOOKINGS S.L. by email at facturacion@neobookings.com.
